3d77 Privacy Policy

1 Who We Are

This Privacy Policy is issued by 3d77 ("3d77," "we," "us," "our"), the operator of the online casino platform accessible at 3d77.app and any associated mobile or web applications operating under the 3d77 brand (collectively, the "Platform").

3d77 is the data controller responsible for the personal information collected through the Platform. This means we determine the purposes and means by which your personal data is processed. If you have any questions about how your data is handled, you can reach our support team at any time — contact details are provided in Section 14 of this Policy.

This Privacy Policy applies to all registered players, visitors to the Platform, and any other individuals whose personal data is processed by 3d77 in connection with the operation of the Platform. It should be read alongside our Terms & Conditions and our Responsible Gaming Policy.

2 Data We Collect

3d77 collects personal data that is necessary to provide you with a safe, compliant, and functional gaming experience. The categories of personal data we may collect include:

We collect only the minimum data necessary for the stated purposes. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by applicable law or regulatory obligation (for example, responsible gaming assessments).

3 How We Collect Data

3d77 collects your personal data through the following means:

• Directly from you — when you register an account, complete identity verification, make a deposit or withdrawal, contact our support team, respond to a survey, or otherwise interact with the Platform.
• Automatically — when you access or use the Platform, we automatically collect technical and usage data through cookies, log files, and similar tracking technologies. See Section 8 for more detail on cookies.
• From third parties — we may receive data about you from identity verification service providers, payment processors (such as GCash, PayMaya / Maya, or partner banks), fraud detection services, and regulatory bodies where required by law.

All data collection by 3d77 is conducted in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations as administered by the National Privacy Commission (NPC).

4 Why We Use Your Data

3d77 uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your player account on the 3d77 Platform.
• Identity and age verification: To confirm that you meet the minimum age requirement of 21 years and to verify your identity in compliance with applicable Know Your Customer (KYC) obligations.
• Payment processing: To process deposits and withdrawals via your registered payment method, and to maintain accurate financial records.
• Platform operation: To deliver the games, features, and services available on the 3d77 Platform, including live dealer games, slots, bingo, and card games.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other illegal or prohibited conduct.
• Responsible gaming: To monitor gaming patterns and identify players who may be at risk of gambling-related harm, and to administer self-exclusion, deposit limits, and other responsible gaming tools.
• Customer support: To respond to your inquiries, resolve disputes, and provide assistance through our support channels.
• Legal and regulatory compliance: To comply with applicable Philippine laws, regulations, and any requirements imposed by relevant regulatory authorities.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates, where you have provided consent or where we have a legitimate interest in doing so. You may opt out of marketing communications at any time.
• Platform improvement: To analyze usage patterns and improve the functionality, performance, and user experience of the 3d77 Platform.

5 Legal Basis for Processing

3d77 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable Philippine regulations:

• Contractual necessity: Processing is necessary to perform the contract between you and 3d77 — specifically, to operate your account, process transactions, and deliver gaming services.
• Legal obligation: Processing is required to comply with applicable laws, including anti-money laundering regulations, KYC requirements, and any directives from Philippine regulatory authorities.
• Legitimate interests: Processing is necessary for 3d77's legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and business analytics, provided these interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities — such as marketing communications and non-essential cookies — we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6 Sharing Your Data

3d77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment service providers: GCash, PayMaya / Maya, BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank, and other licensed Philippine payment processors, for the purpose of processing your deposits and withdrawals.
• Identity verification providers: Third-party KYC and age verification service providers who assist us in confirming your identity and age in compliance with regulatory requirements.
• Fraud prevention and security services: Providers of fraud detection, anti-money laundering screening, and cybersecurity services who help us protect the Platform and its users.
• Game software providers: Licensed game developers and live dealer studio operators whose games are available on the 3d77 Platform. These providers may receive limited technical data necessary to deliver their games.
• Regulatory and law enforcement authorities: Philippine government agencies, regulatory bodies, courts, or law enforcement authorities where disclosure is required by law, court order, or regulatory directive.
• Professional advisers: Lawyers, auditors, accountants, and other professional advisers engaged by 3d77 in connection with the operation of the Platform, subject to confidentiality obligations.

Where we share data with third-party service providers, we require them to process your data only in accordance with our instructions and applicable data protection law. We do not permit them to use your data for their own purposes.

7 Data Retention

3d77 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with anti-money laundering record-keeping requirements under Philippine law.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of the transaction, or longer if required by applicable regulatory obligations.
• Identity verification documents: Retained for the duration of your account and for a minimum of five (5) years following account closure.
• Gaming history: Retained for a minimum of three (3) years for dispute resolution and responsible gaming monitoring purposes.
• Support communications: Retained for a minimum of two (2) years from the date of the communication.
• Marketing consent records: Retained until you withdraw consent, plus a reasonable period thereafter for compliance documentation purposes.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in a manner that prevents re-identification.

8 Cookies & Tracking Technologies

The 3d77 Platform uses cookies and similar tracking technologies to enhance your experience, maintain your session, and gather analytics data. Cookies are small text files stored on your device when you visit the Platform.

We use the following categories of cookies:

• Strictly necessary cookies: Essential for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional cookies: Remember your preferences, such as language settings and display options, to provide a more personalized experience.
• Analytics cookies: Help us understand how players use the Platform — which pages are visited most, where users drop off, and how performance can be improved. Data collected is aggregated and anonymized where possible.
• Marketing cookies: Used to deliver relevant promotional content and to measure the effectiveness of our marketing campaigns. These are only placed with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For strictly necessary cookies, no consent is required as they are essential to the operation of the service.

9 Data Security

3d77 takes the security of your personal data seriously. We implement a range of technical and organizational measures designed to protect your data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• Encryption of data in transit using industry-standard TLS (Transport Layer Security) protocols.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Access controls ensuring that only authorized personnel can access personal data, on a strict need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability scanning of the Platform.
• Secure data storage infrastructure with redundancy and backup procedures.
• Staff training on data protection obligations and security best practices.

While 3d77 takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 3d77 will notify you and the National Privacy Commission (NPC) in accordance with the requirements of the Data Privacy Act of 2012.

10 Your Rights

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by 3d77:

To exercise any of these rights, please contact the 3d77 support team using the details in Section 14. We will respond to your request within thirty (30) days. In some cases, we may need to verify your identity before processing your request. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

11 Children & Minors

The 3d77 Platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any winnings accrued by an underage player will be forfeited, and any deposits will be returned to the payment source used, subject to verification.

12 Third-Party Links

The 3d77 Platform may contain references to third-party services, such as payment processors or game software providers. This Privacy Policy applies solely to data processed by 3d77 in connection with the Platform. 3d77 is not responsible for the privacy practices of third-party services, and we encourage you to review the privacy policies of any third-party services you interact with.

13 Policy Changes

3d77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. Where changes are material, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. The effective date of the current version is displayed at the top of this page.

Your continued use of the 3d77 Platform following the effective date of any updated Privacy Policy constitutes your acknowledgment of the changes. We encourage you to review this Policy periodically to stay informed about how we protect your data.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 3d77 handles your personal data, please contact our Data Protection team. We are available 24 hours a day, 7 days a week via live chat within your account dashboard.

You may also reach us by email. Our privacy and data protection contact address is: [email protected]

For general support inquiries, you may also write to: [email protected]

If you wish to lodge a complaint about our data practices with the Philippine data protection authority, you may contact the National Privacy Commission (NPC) directly. Information about the NPC and how to file a complaint is available through official Philippine government channels.